Welcome to WPLift Support!
I’m really excited to finally welcome you to the opening of a new venture, My name is Oliver Dale, founder of Kooc Media Ltd. based in Manchester in the UK. I have been running various internet businesses since around 2004 and have been writing about WordPress daily since 2010 over at my blog WPLift.com. You may have also heard of my premium WordPress theme shop ThemeFurnace which has been providing WordPress themes since 2011. I have also built and sold several other businesses based around WordPress so it’s safe to say I’m quite familiar with it by now!
Why WPlift Support?
I decided to launch WPLift Support to provide top quality support to website owners who use WordPress but may not be developers themselves so have to rely on others for help when they need some work carried out on their site.
The problem is, you may be running a premium WordPress theme and any number of other plugins for functionality, if something goes wrong or you simply need help then you have to seek out the creator of each individual product and access support via a forum, ticket system or email. Sometimes a theme or plugin provider will say a problem lays with someone else which can create an annoying to and fro as you seek an answer to your problem.
I wanted to provide one point of contact for all your WordPress support requirements – WPLift Support includes unlimited small jobs on your website for a monthly fee.
Along with unlimited support for your WordPress site, we also handle the day to day maintenance duties, freeing you up for the important work. We will handle all core, theme and plugin updates along with taking daily backups and 24/7 website monitoring. If you choose our enterprise plan we will also carry out an SEO audit and provide recommendations for you and will provide support for eCommerce sites.
I have been building the WPLift support site for a while now and in the process have teamed up with some great companies to bring you what I think will be the best offering in the WordPress support space. I already had a team in place that I work with on ThemeFurnace who are helping and we will be looking to bring on super smart WordPress people as we grow. We have a solid system in place for managing your website and making sure everything is safe and secure.
We have also partnered with Inmotion Hosting to offer all our customers one year of free hosting them with, which includes a free domain name and $300 in advertising credits. I have personally been using Inmotion to host a number of my sites for a while now and am happy to refer people to them with no question – their infrastructure is rock-solid and their customer support is second to none.
As part of WPLift support we are also including a one year developer membership at ThemeFurnace so you are able to download and use any of our premium WordPress themes.
If you require larger jobs outside the scope of offering, we have partnered with several providers who can quote you for specific jobs at reasonable prices.
Thanks for taking the time to read this quick introduction post, the first post on a new site is always difficult isn’t it?! I have some great content lined up for the coming weeks aimed at WordPress users and business owners – I have run many websites personally in the past so I have a lot of information I’d like to share with you which may help you further your online endeavors.
If you would like any more information about WPLift Support or any questions / comments, get in touch via our contact form and I will personally respond to every message.
Founder WPLift.Support and Kooc Media Ltd.